24/7 Support available: Live Chat (instant response), Email: support@payorget.com, Phone: 02-123-4567, Submit ticket through Help Center. Average response time: Under 2 minutes for chat, 2 hours for email.

Live Chat: 24/7 (365 days). Phone Support: 9 AM - 6 PM (Mon-Fri), 10 AM - 4 PM (Sat-Sun). Email: 24/7 (replies within 2-4 hours). Emergency support always available via chat.

Live Chat: Average 1-2 minutes. Email: Average 2-4 hours. Phone: Immediate. Support tickets: Within 4 hours. We prioritize urgent issues. Over 95% of inquiries resolved within 24 hours.

Help Center → Submit Ticket → Choose category → Describe issue → Attach screenshots if needed → Submit. You receive ticket number via email. Track progress in My Tickets section.

Yes! Click chat icon (bottom right). Instant connection with support agent. Available 24/7 in English and Thai. Share screenshots, get instant answers. Best for urgent issues.

Help Center → Report Bug → Describe issue in detail → Include: Device, browser, steps to reproduce, screenshots. Our tech team investigates within 24 hours. You receive updates via email.

If unsatisfied with initial response: Reply to support email with "Escalate". Ticket forwarded to senior support manager. Managerial review within 12 hours. We take complaints seriously and resolve quickly.

Absolutely! We love feedback. Submit via: Feedback Form in Help Center, Email: feedback@payorget.com, Rate purchases. Best suggestions get implemented. Active contributors receive special rewards!

Click "Help" in footer or top menu. Browse FAQs by category. Use search to find specific topics. Watch video tutorials. Download user guides. Most questions answered here before contacting support.

Primary languages: English and Thai. All support channels available in both languages. Choose preferred language in chat. Email replies match your inquiry language. Working on adding more languages soon!